eCommerce is NOT Social Media
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I like to live and let live. I like to conduct myself in a business like manner. However, the concepts within eCommerce grow increasingly tedious.
Not only is there entirely too much payment card fraud, but regular business seems to carry some implied social media type overhead requirement ...
I have too many contacts after the fact to comment on various items I purchase over the internet and the associated service I received as well. Typically a brief response chains to a full blown questionnaire for which I am hesistant to take time. This type of interaction is lost on me. I simply do not feel it is germane to the buying and selling process. Yes, if there's a legitimate problem I am well able to make that known ... but I don't feel we need any discussion in the absence thereof.
I try to be civil and polite but enough is enough.
First of all, I paid my money and decline to be someone's feedback source.
When you contact me outside the constraints of an actual order, i.e. payment/shipping/delivery etc it is called unsolicited business email or SPAM.
When I place your communication in the SPAM folder of my email client we are pretty much done.
If you are dissatisfied with the money stop conducting the business of selling.
Don't amazon me to death if you please. I already stopped all business with those abominations long ago because they thought I wanted to be one of their chump "members" ...
I decline to interact with a retail business wanting me engage some "membership". I felt the same way about the credit union to which I once belonged and terminated like the lame bad habit they were.
Walmart has been excluded for their similar unprofessional "I own your ass" crybaby antics — and their prices aren't even close to competitive like too many believe PLUS the employee base they attract are downright stupid human beings.
I buy and I pay. That's the entirety of my obligation in the matter of buying and selling and therefore ecommerce.
I'm in it all merely to do business. That concludes when I pay you and receive my merchandise. Sorry, but I'm not looking to be your long lost buddy. Particularly if you're as stupid as walmart or amazon.
See Also:
Understanding the medium
Spam Crazy End of Year
Attack of the mail server discards
AARP sends TOO much mail
SMTP and POP Idiocy
An Interesting Droid Anecdote
Spammers Who Feel Slighted
Practicalities of running an Email Server