Pizza Hut. I've been doing business at the 1467 Sumter St Columbia, SC 29201 location for the past ten years.
I usually get their 6 dollar buffet item with water and pay them 10 bucks for it. That's a 40% tip.
Today I ordered a 3 topping pizza for which they charged me 20.06 — which I felt was HIGHWAY ROBBERY.
So I posted a brief note on their corporate site explaining my position on the matter and that I will never return to any of their locations because of this after giving them an idea of the loyal customer I had been up to that point.
I really don't think it will matter to them, but I don't really care either.
I believe in providing value to the customers for those dollars I get.
This did not happen with Pizza Hut and now they will suffer the consequences.
I had been spending a fair amount of money with them over the past 10 years of working uptown.